Service First …Total Solutions offers its clients many different Managed Solutions ranging from basic monitoring and reporting to fully managed networks. We tailor our services to your needs and requirements.
What exactly does an MSP do? How do they do it? How does my company benefit?
A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed. Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs.
Managed solutions are usually cloud based solutions that include system monitoring, application patching, managed antivirus, web protection and remote access.
This benefits your business in many ways. First of all, your IT management costs become fixed. No more surprise billing, no extra labour costs for replacing failed hardware and the ability to budget increases based on growth. Secondly, our full managed service also includes network computer inventory and management as well as Application License management. No more manual entries in spreadsheets to try and keep track.