Service First moves to BitDefender
As part of our continued efforts to bring you the best possible solutions for your business, we are excited to announce that the Service First Managed Antivirus (MAV) engine is now powered by Bitdefender. Bitdefender has consistently been among the tops for both protection and performance.
With the threat landscape continuing to evolve and with new variants emerging almost daily, we want to ensure we are providing the best protection possible to you and your customers. Incorporating the Bitdefender antivirus engine into MAV helps us meet this challenge.
We have tried to keep the look and feel of the new MAV offering as similar as possible to the existing solution, but there are a number of key benefits being introduced that we’d like to make you aware of:
• Better Malware Protection
Third-party testing proves our new solution to be more effective against fighting malware and viruses, while introducing less false positives – providing you better overall protection and security. The addition of Behavioural Scanning, along with Active Protection, will provide yet another layer of defense.
• System Variables within Exclusions
One of the most requested features we have had for MAV is the ability to use system variables within policy exclusions – we are very happy to now be able to deliver this to you! This greatly simplifies matters by ensuring one exclusion can apply across multiple operating systems.
• “Snooze” Feature for Easier Maintenance
Our new “Snooze” feature allows you to temporarily disable MAV, for up to one hour, giving you the ability to more easily perform maintenance on a given machine. This means there is no longer a need to move the device into a new policy while performing maintenance.
• Site Concentrator Applied Across All Devices
The previous restrictions for laptops to use the Site Concentrator has been removed. All MAV devices can now download definitions and updates via the Site Concentrator.
• Direct Communication to the Endpoint
MAV endpoints will now receive instant commands sent from the dashboard. This means you no longer have to wait for the endpoint to check in to the server to receive scanning and update commands.